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FAQs

  • Sample Parental Privacy & GDPR Notice

    Download your free parental privacy and GDPR notice. It has key information on privacy, TeachKloud and data protection procedures that early childhood services follow. It is easy to understand and use...

  • Archiving & Deleting Profiles

    A preschool provider can archive a child's information and keep their data on file OR can also delete this information at any time. Please note that if you delete a child's profile you will not be abl...

  • Access to Information & Security

    To access TeachKloud a user must be invited and confirmed by the administrator who is normally the owner or manager of the Early Years Setting. When information is shared with parents or caregivers, o...

  • Where is my information stored?

    Your protection, security and peace of mind is our highest priority! TeachKloud is hosted on DigitalOcean (Data centre: London). They have thousands of active users and serve top governmental organisa...

  • Privacy and GDPR

    The General Data Protection Regulation (GDPR)  The General Data Protection Regulation (GDPR) sets specific obligations between the Data Controller and the Data Processor. With respect to customers who...