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FAQs

  • Archiving & Deleting Profiles

    A preschool provider can archive a child's information and keep their data on file OR can also delete this information at any time. Please note that if you delete a child's profile you will not be abl...

  • Access to Information & Security

    To access TeachKloud a user must be invited and confirmed by the administrator who is normally the owner or manager of the Early Years Setting. When information is shared with parents or caregivers, o...

  • Where is my information stored?

    Your protection, security and peace of mind is our highest priority! TeachKloud is hosted on DigitalOcean (Data centre: London). They have thousands of active users and serve top governmental organisa...

  • Privacy FAQs

    Where is my information stored and how secure is it? Your protection, security and peace of mind is our highest priority! TeachKloud is hosted on DigitalOcean. They have thousands of active users and ...