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Privacy FAQs

Where is my information stored and how secure is it?

Your protection, security and peace of mind is our highest priority! TeachKloud is hosted on DigitalOcean. They have thousands of active users and serve top governmental organisations who trust them with some of their most sensitive information. TeachKloud will never use your information of commercial purposes or sell it to third parties. We also provide frequent updates, providing you with the latest technology with no interruptions to you or your service.


Is my information private and who has access to it?

To access TeachKloud a user must be invited and confirmed by the administrator who is normally the owner or manager of the early years setting. When information is shared with parents or caregivers, only the parent it was shared with has access to that information. The administrator can review, control, delete and decide what information is uploaded and who has access to it. Passwords used to access TeachKloud are all encrypted. 

TeachKloud also has an SSL Certificate. SSL keeps sensitive information sent online encrypted, so that only the intended recipient can understand it. In addition to encryption, an SSL Certificate also provides authentication. This means you can be sure that you are sending information to the right person! When using TeachKloud, your web browsers will give you a visual cue, such as a lock icon or a green bar, to make sure that you know your connection is secure. Here at TeachKloud, we take your data protection and security extremely seriously. 

What happens to a child's information if they are no longer attending our setting?

You can archive a child's information and keep their data on file OR you can also delete this information at any time.

Is it difficult to use? 

We’ve made TeachKloud as easy to use as possible with minimal training needed. We’ve also provided detailed FAQs on how to use TeachKloud. When you create a new account on TeachKloud we also have notes and pop ups to guide you. Feel free to contact us with any questions using the orange bubble at the bottom of your screen. Get started in seconds by visiting

I’m ready to get started, show me how please?

We’re glad to have you on board. It’s so easy to get started. Visit: to  start!


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